The Active Last Mile: How can we boost out-of-home deliveries?

This event has already taken place.

Most parcel deliveries in the UK are made to people’s homes. Yet in a dense city like London, out of home deliveries can be a suitable alternative for many people – cutting carbon emissions and improving air quality.

On Tuesday 6 December, Centre for London launched its newest report on the active last mile.

We held a hybrid panel discussion to discuss the potential benefits and challenges of getting more Londoners to collect their parcels locally, and presented the findings of the research.

The discussion topics covered:

  • How to increase take up of parcel pick up and drop off in London 
  • The potential to reduce traffic and create safer roads 
  • How retailers and policymakers need to work together 
  • The future of parcel infrastructure in London 


  • Millie Mitchell, Researcher, Centre for London
  • Jordan Whitwell-Mak, Research Advisor, The Behavioural Insights Team


Chaired by Claire Harding, Research Director, Centre for London

  • Alan Barrie, Co-Chair, Delivering London Ltd & Chair, Stamp Free Ltd
  • Debbie Moffatt, Head of Business Development, PUDO at the Post Office
  • Steven Wilding, Head of Green Recovery, London Borough of Hounslow


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